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SHIPPING
All items are shipped via USPS or UPS. A tracking number will be sent to you via email when your order is preparing to ship. Once an order has been given to the carrier, we are no longer in control of the package and are not responsible for shipping delays or losses by USPS or UPS.
We are not responsible for stolen packages. Please ensure your items are delivered to a secure or surveillanced area.
We do our best to ship within 14 days of receiving an order. Orders may take longer to ship during high volume times, such as holidays.
RETURNS & EXCHANGES, REFUNDS
Due to the nature of our products we do not offer returns or exchanges. Order cancellations are not accepted. No refunds will be provided. If there is an issue with your product or order you may contact us.
PRODUCT APPEARANCE
Due to the handmade nature of our products, slight variations in color or appearance may differ on your product from the website photos. This is normal and does not affect the use or function of the product. We quality check each batch of items to ensure they meet our high standards.